Zaxby's Warns Customers of Potential Security Breach

The Peachtree Industrial Boulevard store in Berkeley Lake was among the stores where malware was found on computers. The program could have been used to export customer names and credit and debit card numbers, officials say.

Zaxby's is warning customers of a potential security breach that may have resulted in unauthorized access to credit and debit card information.

Certain licensed locations have identified suspicious files on their system which "have been identified by credit card processing companies as common points of purchase for some fraudulent activity."

The Zaxby's located at 4850 Peachtree Industrial Boulevard is among the affected locations.

According to a statement released by Zaxby's, the restaurant chain has notified the appropriate authorities and will continue to cooperate with the investigation. 

"During the course of its forensic investigation, Zaxby's Franchising, Inc. identified some suspicious files, including malware, on the licensees' computer systems at certain Zaxby's locations," the release stated.

"Because those files could have been used to export guest names and credit and debit card numbers, Zaxby's Franchising, Inc. informed appropriate law enforcement authorities of the potential criminal activity."

The investigation has yet to determine whether any data left the processing systems, but officials are concerned the presence of the suspicious files could indicate the data, which includes credit and debit card information, has been accessed. 

As a result of the possible breach, Zaxby's Franchising Inc. is working to implement additional security measures at all of its locations.

The company has posted a list of stores known to have been affected by the potential security breach.

"Zaxby's Franchising, Inc. takes the security of guest information very seriously and is working closely with the affected store locations to provide notice to potentially affected guests.  Zaxby's Franchising, Inc. encourages all potentially affected guests to monitor their financial accounts for any unauthorized activity and to check their credit scores," the release stated.  

According to the Zaxby's website, customers can order a free copy of their credit reports by visiting the website www.annualcreditreport.com, by calling (877) 322-8228, or by completing the Annual Credit Report Form at www.consumer.ftc.gov/articles/pdf-0093-annual-report-request-form.pdf.  

Company officials advise customers to promptly report any incident of fraud to local law enforcement, the appropriate state Attorney General's office, and the Federal Trade Commission.  

For more information, contact Zaxby's at 1-877-739-8599 or visit www.zaxbys.com.

Keep up with Peachtree Corners community news. Subscribe to the Peachtree Corners Patch’s free newsletter, like us on Facebook and follow us on Twitter.

Ron Shook January 16, 2013 at 01:14 PM
The store on PIB is in Peachtree Corners, not Berkeley Lake.
Judy Putnam January 16, 2013 at 01:38 PM
Thanks Ron. I believe it's part of a disputed area between the two cities that has yet to be resolved.
Jim Nelems January 16, 2013 at 02:47 PM
How is it possible more than a year after the election, we don't know the boundaries of peachtree corners? So we voted on a city without knowing the city limits!
Ron Shook January 16, 2013 at 04:42 PM
Map boundaries of our city are on the the city Web site and at city hall.
Jeanne Aulbach January 16, 2013 at 05:25 PM
Ron, is is in Berkeley Lake. It is one of the properties that was annexed.


More »
Got a question? Something on your mind? Talk to your community, directly.
Note Article
Just a short thought to get the word out quickly about anything in your neighborhood.
Share something with your neighbors.What's on your mind?What's on your mind?Make an announcement, speak your mind, or sell somethingPost something
See more »